Refund policy

Refunds 

Provided that Licensee has not downloaded or made any use of the Licensed Content, Licensee may cancel any license ordered within fourteen (14) days of executing the transaction with Licensor and receive a full refund of the License Fee paid. Any cancellation request thereafter will be within Licensor’s sole discretion to accept or reject. In no event will Licensor have any obligation to return or refund any portion of the License Fee which is identified in the License Details or an applicable invoice as non-refundable at the time it is submitted to Licensor. For the avoidance of doubt, a Market Freeze License, as defined in Schedule 1, may not be refunded in any scenario.